Testimonials for Northland Basement Systems

I went with Northland Basement Systems for my basement waterproofing needs because of the professional feeling i got from them.  The installation crew that worked here made me feel safe being in the house alone with them - which is a big deal for a mom at home alone with her child.  The Basements Dry, which is wonderful.  Thanks Guys :)  

Great experience - everyone was knowledgeable & friendly, our installation crew, Dylan & Jim were fantastic!  Answered all questinos & cleaned up every night.  Workmanship was excellent ! 

I first heard of Northland Basement Systems after receiving a post card from them in the mail. The office staff was very courteous and helpful, as well as our representative Dennis who did a great job explaining everything. The crew arrived on time and started immediately. They were very courteous and cleaned up before leaving. There was a pinhole leak in the dry-trac after job completed, and Tim repaired it as soon as he was notified. He did a wonderful job of explaining and I am very impressed with his professional manner. 

My experience with the crew at Northland Basement Systems was great! They were very accommodating and flexible to our needs, and the work was completed in a timely fashion. They took the time to explain how the project would be done, how long, and what needed to be done on completion. The prep and clean up was great! Very good project, the office was helpful, and the crew was very professional. 

The reason that we chose to work with NBS was because we have heard very good things about your company from people in town. Starting from our first phone call to NBS, we felt confident and relieved to know that our water problem would be taken care of. The office staff was very nice and helpful, and we appreciate all the work they did to get our job done earlier. Dennis also did a very good job explaining and answering our questions. The installation crew arrived on time and started the job immediately! Mike and Jeff were two of the nicest and most courteous workers that we've ever had at our house. They had a tough job to do here, and they worked very hard to get it done!

I heard about your company from an ad on TV, as well as a nearby home where work was in progress. When I called NBS, the office staff was very courteous and helpful. Our inspector Dennis had an excellent presentation, and answered all of my questions. With the recommendations from previous customers, we chose NBS. When it came time to install, not only did the crew arrive on time, but they were very courteous and efficient. They did an excellent job! I would highly recommend your company. 

We heard of Northland Basement Systems from our neighbors.  We chose them for our Basement Waterproofing project because of the good comments from other customers and the plan they made for installation of products.  We are very pleased with the job - All members of the team were helpful, well informed, neat and courteous.  We will recommend them all highly.  

This is the second time we have used NBS. (They installed a dry-trac system in our crawlspace last year.) The office staff was very helpful and understanding, and our representative Corey was very professional and knowledgeable. We will always select NBS over any other company because of their job performance. The crew arrived on time, and was very courteous. I recommend them to anyone. 

Our first call to NBS was excellent. The office staff was very friendly and answered all questions, and they always responded promptly on call backs. Our representative Dennis went over all options, and was very helpful in making my selection. Once it came time for installation, the crew arrived on time and all were very friendly. They explained what they were going to do and the whole time everything was kept clean. The attention to detail was awesome, we couldn't have asked for a better team. Tim made sure I understood what they were doing and why, went over the entire system when done, and did an excellent job with the pipe in our lawn. You cant even tell they did it. 

Our installation crew was meticulous, flexible, fast workers and the cleanup process was outstanding 

We selected NBS because Dennis & Jaclyn did such a great job making us feel confident and at ease about the company.  Shane and Matt were very easy to work with! They were great!  We were extremely happy with the quality of the work!

The two reasons we chose NBS was for their excellent reputation and that their work is backed up with a warranty. Our sales representative did an excellent job explaining how our water problem could be repaired. He was very personable and professional. The crew arrived as discussed, they even called to let us know they would be arriving ahead of schedule. The installation crew was awesome. They were hard working and polite. The clean up was great. They left the job in A-1 condition. The office staff was also a pleasure to work with. I would highly recommend NBS. There's been a lot of rain here lately, and the best part is our basement is finally dry...the 1st time in years! 

We chose to work with Northland Basement Systems because we wanted an experienced and professional company to complete the job correctly. Their ad lead us in a direction to start our research, which ultimately lead us to contacting their office. My sales representative was very informative, and supplied us with an accurate quote of what work would be done. The installation crew arrived on time, was very courteous, and did an awesome job at cleaning up. More than expected! We are very satisfied with the job, and amazed on how quickly the work was completed.

Overall well-run business in every aspect that I experienced.  Returned calls, showed up, dependable, well informed business operation!  

 I chose NBS because of their reputation and professionalism. My representative was very professional, very nice, easy to talk to and work with. Everyone was so nice and hard working. They did an excellent job!!